We’re building a Disney with more diverse stories and experiences,” the resort says. (Disneyland Resort Photo)ANAHEIM, CA —Every Disney Parks cast member is familiar with the longstanding tradition of The Four Keys – Safety, Courtesy, Show, and Efficiency. These keys have guided the theme park’s approach to guest service for more than 65 years. This week, Disneyland Resorts announced the addition of a fifth key: Inclusion.”We asked our cast how we could better cultivate a culture of belonging. They suggested the addition of a fifth key: the key of Inclusion,” Josh D’Amaro, Chairman, Disney Parks, Experiences and Products says. “Like The Four Keys before them, The 5 Keys – with Inclusion at the heart – will continue to guide us as we interact with guests, collaborate together, create the next generation of Disney products and experiences, and make critical decisions about the future of our business. “D’Amaro says that Disney staff has been actively listening to both resort workers, affectionately known as cast members by the parks and guests. Find out what’s happening in Newport Beach-Corona Del Marwith free, real-time updates from Patch.Let’s go!”We want our guests to see their own backgrounds and traditions reflected in the stories, experiences and products they encounter in their interactions with Disney,” he wrote in a news release. “And we want our cast members – and future cast members – to feel a sense of belonging at work.”In the spirit of that inclusion, the resort Imagineers have been hard at work enhancing such attractions as Jungle Cruise and new adventures with Princess Tiana, according to D’Amaro.Find out what’s happening in Newport Beach-Corona Del Marwith free, real-time updates from Patch.Let’s go!”We’re celebrating the diverse and inspiring stories of our cast and fans with creator collaborations and exciting experiences, like The Soul of Jazz exhibit at Walt Disney World Resort. We’re also looking at ways we can support and uplift our communities through programs like our Disney Dreamers Academy mentorship programs, and we’re including more diverse companies in our supply chain,” he said. “In fact, we’re looking at ways to increase our support for diverse suppliers in a big way – we’ll share more details on this commitment in the future.”He hopes that the new approach provides greater flexibility concerning forms of personal expression surrounding gender-inclusive hairstyles, jewelry, nail styles, and costume choices, as well as allowing workers with “appropriate visible tattoos.””We’re updating them to not only remain relevant in today’s workplace but also enable our cast members to better express their cultures and individuality at work,” he said. Park staff says this is just the beginning as we continue to work toward a world where we all belong – including a more diverse and inclusive Disney Parks, Experiences and Products. “The world is changing, and we will change with it and continue to be a source of joy and inspiration for all the world,” D’Amaro says. “We’ll never stop working to make sure that Disney is a welcoming place for all. I’m excited about where we’re headed, and we’ll have more to share soon. Thank you for joining us on this journey.”Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.Related:California: Finding Our Way ForwardThankReply (1)Share
